Juvenaire
Pty Ltd Privacy Policy
Juvenaire
Pty Ltd is committed to protecting the privacy and confidentiality
of information it collects from clients, service providers and
contractors. In acting for clients, the firm adherers to its
fiduciary duties, duty of confidentially and legal professional
privilege in all actions taken on client’s behalf. Further,
in the conduct of this practice Juvenaire Pty Ltd commits to
protecting the privacy of personal information regarding individual
clients, service providers, contractors, and agents.
Collection
In
most circumstances we collect information directly from you.
This may be through correspondence, e-mail, in person and by
telephone. Indicative information we may collect includes you
name, contact details, date of birth and any fact or opinion
you provide that is related to the matter you are seeking advice
or representation on. We may also obtain information from third
party such as a past or present employer, your medical practitioners,
your bank, etc.
In
relation individuals acting as service providers, contractors
or agents of the firm, we collect your name, contact details
and relevant information concerning your dealings with us.
Purpose
of Collection
In
relation to clients, this information is collected to provide
you with advice and representation. In the provision of such
services, we may provide information to agents to take actions
or make enquires in relation to the conduct of your matter.
For example, at your instruction, a barrister may be briefed,
expert advice sort, or a search firm may be engaged to conduct
a title search in relation to your matter. We may also access
your information to send you information about the firms activities
or developments in law that we believe will be interest to you.
In
relation to individuals acting as service providers, contractors
or agents, we may use your information to access or use services
provided by you or an organization that you work for.
Use
and Disclosure of Information
We
use and disclose your information for the primary purpose for
which you have provided the information. In addition to the
use and disclosure of information outlined above and under “Purpose
of Collection:, we also use and disclose information for purposes
ancillary and consequential to the primary purpose of collection
such as invoicing, related correspondence and accurate file
management. To this end the firm may use the services of agents,
service provided or contractors. All such third parties must
comply with fiduciary and confidentially duties and the Privacy
Act in their handling and management of information. At your
instruction or according to the requirements of law, we may
disclose you information to organizations such as regulatory
authorities, government departments, court, or other parties
or advisers.
Security
of Information
The
information you provide us is stored on computer and paper based
files as appropriate. The secure storage and use of information
is of paramount importance to us so that all reasonable steps
are taken to protect the information from misuse of loss, or
unauthorized access, modification or disclosure by means such
as password and network protection, and secure storage of paper
based and other records.
In
addition, all staff with access to your personal information
are bound by duties of confidentially.
Accuracy
of Personal Information
We
take all reasonable steps to ensure that the information we
collect is accurate, complete and up to date at the time of
collection. If you circumstances change or you have reason to
believe our records are not accurate, complete or up to date,
please contact us immediately and we will take reasonable steps
to amend then information in accordance with the above criteria
or an alternative may be discussed with you.
Access
You
may request access to personal information that we hold on you.
However, our discretion, duties and obligations under law may
restrict you access. Given this, all reasonable action will
be taken to assist access or to address any reasons in accordance
with law. If access if provided, a reasonable fee may be charged
fro time and other costs incurred in providing access.
Contacting
Us
If
you have any further queries concerning any aspects of this
policy or our practices, or a concern or complaint please contact
our Privacy Officer.
Juvenaire
Pty Ltd
Steve Thornton-Smith
Director
29/121 Kerry Rd, Archerfield Qld 4108
P.O. Box 62
Weller Hills QLD 4121
Phone: (07) 32 77 1500
Fax: (07) 32 77 1300.
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